• Sekar Aqila Salsabilla Universitas Brawijaya


Co-Production, Healthcare Srvice, Noncommunicable Disease


Healthcare is an important and vital service that needed to delivered by the government, whose tasks are to ensure and maintain the health of the population. Poorer health outcomes led by the low quality of healthcare services as masured by morbidity and mortality. Barriers to healthcare includes both supply and demand factors. Collaboration process through the Co-Production led the people to be actively participate in delivering public services. Co-Production focus on collaborative production of certain services, including public services systems transformation. This study subsequently will focus on Co-Production to improve helathcare services for noncommunicale diseases (NCD). In each year 71% of all deaths globally caused by NCD, equivalent to 41 (forthy one) million people. In understanding that the reasearch method used in this study is systematic literature review approach. The research found that, in the improvement of NCD healthcare the Co-Production role is working really well with the support of technology (PHR and EHR), although it takes a long time in the process, a good comitment, trust, a good relationship, commitment, a good strategy, a good learning environment and tools it can sustain the implementation of Co-Production that can bring better healthcare service delivery for the people.


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